Difference between revisions of "Mailing Lists"

Revision as of 18:10, 9 July 2007

Mailing List Management

The GnuCash mailing lists are served by a mailman server which allows users to subscribe, unsubsubscribe, and otherwise manage their subscriptions to the various lists available. If you want to subscribe to specific lists you can try:

• gnucash-announce (Low traffic Announcement list)
• gnucash-devel management (Development discussion and submission of patches)
• gnucash-user management (User questions)
• gnucash-patches management (A read-only list containing just commit messages)

• gnucash-de management (German user questions)
• gnucash-fr management (French user questions)

Mailing List Archives

You can also jump to specific archives for some of the lists:

• gnucash-devel archives
• gnucash-user archives
• gnucash-de archives
• gnucash-fr archives

For other lists, you can go to the mailman server and select the list you want to see.

Searching the List Archives

We also provide a mechanism to search the mailing list archives. You should really search the archives before asking a question. Alternatively, you can use the term "site:lists.gnucash.org" to Google or Yahoo! to search within the archives, e.g. http://www.google.com/search?q=site%3Alists.gnucash.org+encrypt+the+file .

You should also look in the FAQ to see if your question has been asked and answered before.

Spam Prevention

The GnuCash mailing list server runs a number of tests to reduce the amount of spam collected in the mailman queues. In addition to the normal content filters and DNS Blacklists, the server also uses a sender verification method and greylisting to make sure the email is originating from a legitimate email account. Unfortunately this can affect your ability to send to the list if you're using one of the major email companies and THEY don't follow the rules.

For example, if you get a bounce back saying something like:

... while talking to lists.gnucash.org.:
>>> DATA
<<< 550 5.7.1 <gnucash-user@gnucash.org>... sender <me@my.domain> via [10.20.30.40] to <gnucash-user@gnucash.org> rejected, too many recent retries
550 5.1.1 <gnucash-user@gnucash.org>... User unknown
<<< 503 5.0.0 Need RCPT (recipient)

This means your email provider failed the sender verification tests (i.e., it accepts mail to ANY address), and then when it was greylisted it re-transmitted the message too many times (more than three) in the spam-detection window (five minutes). Once this happens, you're blacklisted from the list. Unfortunately there's nothing you can do but wait until the blacklist entry times out (about one week). You might want to complain to your email provider, or you could change to a provider that's more friendly, or just use a different email address.

There is no manual way to reset the blacklist, so please don't ask. We apologize for your inconvenience, but rarely does this affect real users. If you get hit by this, we're sorry, but this is a problem from your provider's end and we cannot correct it on our end.