2021-04-12 GnuCash IRC logs
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10:11:16 <Dre-Gnu> Hi all, back in mid March you guys tried to help me get FQ to work. we weren't successful. I just installed 4.5, still the same issue: FQ seems installed but doesn't get recognized by GC. Any ideas?
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11:25:15 <warlord> Dre-Gnu, what OS/Distro?
11:38:24 <Dre-Gnu> Win 10 64bit with 32bit GnuCash
11:43:33 <Dre-Gnu> last interaction were with gjanssens and jralls: https://lists.gnucash.org/logs/2021/03/16.html
11:47:47 <Dre-Gnu> No change:
11:47:48 <Dre-Gnu> C:\Program Files (x86)\gnucash\bin>perl gnc-fq-check
11:47:48 <Dre-Gnu> ("1.49" "adig" "aex" "aiahk" "alphavantage" "amfiindia" "asegr" "asx" "aufunds" "australia" "bamosz" "bet" "bmonesbittburns" "bourso" "bse" "bsero" "canada" "canadamutual" "citywire" "cominvest" "cse" "deka" "dutch" "dwsfunds" "europe" "fetch_live_currencies" "fidelity" "fidelity_direct" "fidelityfixed" "financecanada" "finanzpartner" "finland" "fool" "france" "ftfunds" "ftportfolios" "ftportfolios_direct" "fundlibrary" "goldmoney" "greece" "hex" "hu"
11:47:48 <Dre-Gnu> "hufund" "hungary" "hustock" "iexcloud" "indiamutual" "known_currencies" "lerevenu" "maninv" "morningstar" "morningstarau" "morningstarch" "morningstarjp" "mstaruk" "nasdaq" "nyse" "nz" "nzx" "platinum" "romania" "seb_funds" "sixfunds" "sixshares" "stockhousecanada_fund" "tdefunds" "tdwaterhouse" "tiaacref" "tnetuk" "troweprice" "troweprice_direct" "trustnet" "tsp" "tsx" "uk_unit_trusts" "ukfunds" "unionfunds" "usa" "usfedbonds" "vanguard" "vwd"
11:47:52 <Dre-Gnu> "yahoo_json" "yahoo_yql" "za" "za_unittrusts")
11:47:54 <Dre-Gnu> C:\Program Files (x86)\gnucash\bin>gnucash-cli -Q get \temp\test-file.gnucash
11:47:56 <Dre-Gnu> (process:16440): gnc.core-utils-WARNING **: 17:46:46.632: Failed to create C++ default locale fromGerman_Switzerland.1252 because Conversion failed. Using the 'C' locale for C++.
11:47:59 <Dre-Gnu> * 17:46:46 ERROR <> gnc_process_get_fd: assertion 'proc' failed
11:48:01 <Dre-Gnu> * 17:46:46 ERROR <> gnc_detach_process: assertion 'proc && proc->pid' failed
11:48:03 <Dre-Gnu> No quotes retrieved. Finance::Quote isn't installed properly.
11:48:05 <Dre-Gnu> C:\Program Files (x86)\gnucash\bin>
11:51:40 <fell> I suspect the mixture of languages and formats produces problems.
11:52:04 <Dre-Gnu> ok, what should I try?
11:52:49 <fell> Dre-Gnu,can you try to set temporary the language to Deutsch/Deutschand?
11:53:08 <Dre-Gnu> sure
11:53:29 <Dre-Gnu> I renamed my environment.local to back.environment.local
11:54:44 <Dre-Gnu> sooo, should I change the seeting then in benvironment.local as there is no option within GnuCash itself?
11:55:57 <fell> Ich kenne mich mit Windows nicht so aus
11:56:48 <Dre-Gnu> ok, ich probier mal da
11:57:53 <fell> Kopie von dem Environment ding mit deusch/Deutschland
11:58:39 <fell> und dann nochmal: gnucash-cli -Q get \temp\test-file.gnucash
12:00:14 <Dre-Gnu> [Variables]
12:00:14 <Dre-Gnu> LANG=de_DE
12:00:14 <Dre-Gnu> LANGUAGE=de_DE
12:01:02 <fell> Ja, probier mal
12:01:04 <Dre-Gnu> passiert das gleiche
12:01:10 <Dre-Gnu> ich stell mal das system um
12:01:23 <Dre-Gnu> falls environment.local da nicht beachtet wird
12:01:47 <fell> die solltest du dann umbenennen
12:02:23 <fell> damit die nicht gefunden wird
12:03:16 <Dre-Gnu> ich kriege immer German_Switzerland, ich probiere weiter
12:03:52 <fell> https://wiki.gnucash.org/wiki/Locale_Settings
12:04:18 <fell> ist die offizielle Seite,
12:05:00 <fell> https://wiki.gnucash.org/wiki/De/Konfiguration die ÜÜbersetztung
12:05:27 <fell> die hinkt aber schonmal hinterher.
12:06:53 <fell> Nach dem Motto, wo wir sind herrscht das Chaos! Leider können wir nicht überall sein. ;-)
12:07:04 <Dre-Gnu> hab ich schon so, Windows ist jetzt auch auf Deutsch - Deutschland eingestellt, aber er gibt immer noch German_Switzerland an
12:07:19 <Dre-Gnu> frag mich was ich noch ändern soll
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12:08:40 <Dre-Gnu> ah jetzt
12:08:54 <Dre-Gnu> C:\Program Files (x86)\gnucash\bin>gnucash-cli -Q get \temp\test-file.gnucash
12:08:54 <Dre-Gnu> (process:15628): gnc.core-utils-WARNING **: 18:08:33.987: Failed to create C++ default locale fromGerman_Germany.1252 because Conversion failed. Using the 'C' locale for C++.
12:08:54 <Dre-Gnu> * 18:08:34 ERROR <> gnc_process_get_fd: assertion 'proc' failed
12:08:54 <Dre-Gnu> * 18:08:34 ERROR <> gnc_detach_process: assertion 'proc && proc->pid' failed
12:08:54 <Dre-Gnu> No quotes retrieved. Finance::Quote isn't installed properly.
12:08:56 <Dre-Gnu> C:\Program Files (x86)\gnucash\bin>
12:09:04 <Dre-Gnu> immer noch das gleiche
12:09:40 <Dre-Gnu> ist nicht die Environment variable, sondern die Systemeinstellung, welche da beachtet wird
12:09:54 <Dre-Gnu> Region - Regional Format in Windows 10
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12:11:17 <fell> Probier mal die alte Variante: gnucash --add-price-quotes Pfad//zur/Datei
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12:12:05 <Dre-Gnu> k, ich belasse es mal bei Deutsch/Deutschland
12:12:51 <Dre-Gnu> C:\Program Files (x86)\gnucash\bin>gnucash.exe --add-price-quotes \temp\test-file.gnucash
12:12:51 <Dre-Gnu> C:\Program Files (x86)\gnucash\bin>
12:12:54 <fell> Die Wahrscheinlichkeit sollte mit de_DE höher sein, da häufiger getsetet
12:12:55 <Dre-Gnu> keine Fehlermeldung :-)
12:13:09 <warlord> Looks like it's working now?
12:13:35 <Dre-Gnu> I assume I need to put some different currencies in that test file
12:13:44 <Dre-Gnu> let me check
12:14:20 <fell> warlord: works in gnucash, but not gnucash-cli.
12:17:36 <Dre-Gnu> so what should have happened in that file now after running that command?
12:17:56 <fell> Language settings seem to fail in gnucash-cli.
12:18:12 <Dre-Gnu> I just added in the Price DB 2 currencies: USD and EUR
12:18:33 <Dre-Gnu> EUR - CHF I set to 1 (today), USD - CHF to 2 (a few days ago)
12:18:42 <Dre-Gnu> I assume the command above should have updated those?
12:19:13 <fell> if you set them to fetch quotes
12:19:41 <warlord> fell, interesting. I don't know enough about gnucash-cli to understand how it loads differently than gnucash.
12:19:57 <Dre-Gnu> k, I cannot do that as GnuCash doesn't recognize that FQ is installed
12:20:14 <Dre-Gnu> unless you tell me another way to do it?
12:21:00 <fell> I thought, gjanssens tried to gat he same start process.
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12:23:19 <fell> In Hilfe->Info ist es nicht gelistet?
12:23:31 <Dre-Gnu> nope, da heisst es es sein nicht installiert
12:23:48 <Dre-Gnu> das ist ja das "Problem"
12:24:15 <fell> Dann stimmen irgendwo die pfade niicht.
12:25:05 <fell> Unter Linux würde ich jetzt 'which perl' eingeben.
12:25:23 <fell> K.A., was windpws dafür hat
12:25:36 <warlord> If my translation is correct, you're saying that GnuCash says it is not installed? But when you ran --get-quotes there wasn't an error.
12:25:37 <Dre-Gnu> hast du beim letzten mal auch vorgeschlagen:
12:25:41 <Dre-Gnu> yep
12:25:48 <Dre-Gnu> correct
12:26:13 <Dre-Gnu> 14:13:53 <fell> Are you using the alphavantage key in both, Win environment variable and Gnucash Preferences->Online Quotes?
12:26:13 <Dre-Gnu> 14:15:01 <jralls> fell, he's not even getting that far, GnuCash can't seem to start perl.
12:26:13 <Dre-Gnu> 14:15:37 <fell> A path problem?
12:26:14 <Dre-Gnu> 14:17:19 <jralls> that was my first thought, but everything seems to be set up right. Take a look at yesterday's log from around 1600.
12:26:23 <Dre-Gnu> from our conversation on the 16th of March
12:26:28 <Dre-Gnu> https://lists.gnucash.org/logs/2021/03/16.html
12:26:37 <warlord> That is.... weird.
12:26:53 <Dre-Gnu> yeah
12:27:07 <Dre-Gnu> I did a clean install of 4.5 today
12:27:27 <warlord> Is there anything in your trace-file?
12:27:32 <Dre-Gnu> I even updated Win 10
12:27:53 <Dre-Gnu> last time there wasn't remind me how I can get that one?
12:28:33 <fell> https://wiki.gnucash.org/wiki/Tracefile
12:28:36 <Dre-Gnu> is it this command? gnucash.exe --log gnc.scm=debug --logto=stderr
12:28:40 <Dre-Gnu> thanks
12:28:42 <warlord> https://wiki.gnucash.org/wiki/Tracefile
12:29:22 <fell> C:\Users\myname\AppData\Local\Temp
12:32:22 <Dre-Gnu> got it and ran gnucash --debug --extra
12:32:35 <Dre-Gnu> what am I looking for, got 9931 lines
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12:34:22 <warlord> Dre-Gnu, it'll be near the beginning -- looking for quote.
12:34:47 <Dre-Gnu> yeah, just scrolled through the thing, most is gnc.account etc
12:35:25 <Dre-Gnu> there is no "quote" to be found
12:35:57 <Dre-Gnu> * 18:30:37 ERROR <> gnc_process_get_fd: assertion 'proc' failed
12:35:57 <Dre-Gnu> * 18:30:37 ERROR <> gnc_detach_process: assertion 'proc && proc->pid' failed
12:36:00 <Dre-Gnu> two errors
12:36:23 <Dre-Gnu> I think that was the same case last time, no real log output regarding this issue in the trace file
12:36:33 <fell> I get a:MESSG <gnc.scm> Found Finance::Quote version 1.49
12:37:09 <fell> after loading gsettings
12:37:18 <Dre-Gnu> nothing from gnc.scm
12:38:03 <fell> Is your Perl executable?
12:38:23 <Dre-Gnu> yep
12:39:13 <Dre-Gnu> C:\Program Files (x86)\gnucash\bin>perl gnc-fq-update
12:39:14 <Dre-Gnu> Fetching with LWP:
12:39:14 <Dre-Gnu> http://cpan.strawberryperl.com/authors/01mailrc.txt.gz
12:39:14 <Dre-Gnu> Fetching with LWP:
12:39:14 <Dre-Gnu> http://cpan.strawberryperl.com/modules/02packages.details.txt.gz
12:39:14 <Dre-Gnu> Fetching with LWP:
12:39:16 <Dre-Gnu> http://cpan.strawberryperl.com/modules/03modlist.data.gz
12:39:18 <Dre-Gnu> Database was generated on Tue, 16 Mar 2021 23:01:11 GMT
12:39:20 <Dre-Gnu> Updating database file ... Done!
12:39:22 <Dre-Gnu> Date::Manip is up to date (6.85).
12:39:24 <Dre-Gnu> Finance::Quote is up to date (1.49).
12:39:26 <Dre-Gnu> C:\Program Files (x86)\gnucash\bin>perl gnc-fq-check
12:39:28 <Dre-Gnu> ("1.49" "adig" "aex" "aiahk" "alphavantage" "amfiindia" "asegr" "asx" "aufunds" "australia" "bamosz" "bet" "bmonesbittburns" "bourso" "bse" "bsero" "canada" "canadamutual" "citywire" "cominvest" "cse" "deka" "dutch" "dwsfunds" "europe" "fetch_live_currencies" "fidelity" "fidelity_direct" "fidelityfixed" "financecanada" "finanzpartner" "finland" "fool" "france" "ftfunds" "ftportfolios" "ftportfolios_direct" "fundlibrary" "goldmoney" "greece" "hex" "hu"
12:39:33 <Dre-Gnu> "hufund" "hungary" "hustock" "iexcloud" "indiamutual" "known_currencies" "lerevenu" "maninv" "morningstar" "morningstarau" "morningstarch" "morningstarjp" "mstaruk" "nasdaq" "nyse" "nz" "nzx" "platinum" "romania" "seb_funds" "sixfunds" "sixshares" "stockhousecanada_fund" "tdefunds" "tdwaterhouse" "tiaacref" "tnetuk" "troweprice" "troweprice_direct" "trustnet" "tsp" "tsx" "uk_unit_trusts" "ukfunds" "unionfunds" "usa" "usfedbonds" "vanguard" "vwd"
12:39:38 <Dre-Gnu> "yahoo_json" "yahoo_yql" "za" "za_unittrusts")
12:41:05 <fell> So, gnc_fq-* finds it, but gnucash* not?
12:42:00 <Dre-Gnu> correct
12:47:40 <fell> A path or a permission issue
12:48:12 <fell> you had run gnc-fq-update as normal user or admin?
12:48:16 <warlord> Wait, so it IS finding F::Q if it can see you've got 1.49
12:48:38 <fell> That was me
12:49:00 <fell> and his fq*
12:49:26 <Dre-Gnu> this was as normal user
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12:53:48 <Dre-Gnu> warlord: summary: FQ is installed, gnc_fq works as normal user. However GnuCash does not recognize FQ
12:54:31 <Dre-Gnu> the only actual error message we were so far able to provoke was with gnucash-cli -Q get \temp\test-file.gnucash
12:54:41 <warlord> It sounds like a path or permission problem. Either gnucash can't find the gnc-fq-* programs (or perl), or can't run them.
12:56:01 <Dre-Gnu> ideas what I can try?
12:56:38 <warlord> Try running Gnucash as Admin and see if it works?
12:56:55 <warlord> (or, I suppose, gnucash-cli)
12:57:11 <Dre-Gnu> k
12:57:48 <Dre-Gnu> same thing:
12:57:49 <Dre-Gnu> C:\Program Files (x86)\gnucash\bin>gnucash-cli -Q get \temp\test-file.gnucash
12:57:49 <Dre-Gnu> (process:5156): gnc.core-utils-WARNING **: 18:57:24.660: Failed to create C++ default locale fromGerman_Switzerland.1252 because Conversion failed. Using the 'C' locale for C++.
12:57:49 <Dre-Gnu> * 18:57:24 ERROR <> gnc_process_get_fd: assertion 'proc' failed
12:57:49 <Dre-Gnu> * 18:57:24 ERROR <> gnc_detach_process: assertion 'proc && proc->pid' failed
12:57:49 <Dre-Gnu> No quotes retrieved. Finance::Quote isn't installed properly.
12:57:51 <Dre-Gnu> C:\Program Files (x86)\gnucash\bin>
12:58:53 <Dre-Gnu> that was as Admin CMD
13:00:58 <Dre-Gnu> Same thing when I run the whole Gnucash as Admin, Info doesn't show FQ installed
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13:25:21 <Dre-Gnu> any ideas on how we can debug this further?
13:31:17 <fell> Spaces or other non-ASCII chars in your username?
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13:34:11 <Dre-Gnu> nope
13:34:27 <warlord> maybe the path is wrong?
13:34:37 <Dre-Gnu> simple latin letters
13:34:52 <Dre-Gnu> would perl work in CLI if that were the case?
13:36:26 <Dre-Gnu> C:\Strawberry\c\bin;C:\Strawberry\perl\site\bin;C:\Strawberry\perl\bin
13:36:29 <Dre-Gnu> looks OK to me
13:36:50 <Dre-Gnu> last time we uninstalled and re-installed Strwaberry Perl for that reason
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13:56:47 <warlord> Maybe it cannot find the gnc-fq-* programs? I wish there was better logging about what, exactly, is failing.
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17:56:45 <Dre-Gnu> sining off, will check back tomorrow again if anyone has further ideas
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