2016-04-12 GnuCash IRC logs
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04:27:07 <curser> Hi, have a .gnucash file which opens on Ubuntu but not on OSX. Is there any obvious reason for this?
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12:42:24 <jason> Is there a way to remove the lines that are printed, the grid so to speak from an invoice?
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14:27:16 <mgruesbeck> I have a .gnucash file which was created and works on a Ubuntu machine but not on OSX. Does anyone know why this may be?
14:27:57 <mgruesbeck> So far I've confirmed I am running the same versions of gnucash on both machines and that permissions are correctly set.
14:28:52 <warlord> mgruesbeck: what version of gnucash?
14:30:17 <mgruesbeck> 2.6.12
14:30:52 <warlord> Oh. Hmm. If it was an earlier version I would have said it's a known bug in the zlib code. But that was a while ago.
14:31:13 <warlord> What happens if you open a terminal on your Mac and type: file /path/...to.../file.gnucash
14:31:24 <warlord> (obvously use the correct path to your gnucash file)
14:33:50 <mgruesbeck> oh..
14:33:54 <mgruesbeck> "Nixie Accounting.gnucash: gzip compressed data, from NTFS filesystem (NT)"
14:35:18 <warlord> okay... next thing to try:
14:35:40 <warlord> gunzip < /path/to/file.gnucash > /path/to/file2.gnucash
14:35:46 <warlord> And then File -> Open file2.gnucash
14:39:47 <mgruesbeck> Same thing happens: Gnucash opens but the contents are not displayed.
14:40:02 <warlord> What do you see?
14:40:32 <warlord> What error do you get? Or do you get no error; you just don't see the Chart of Accounts?
14:41:13 <mgruesbeck> More like the second one. No error; no Chart of Accounts.
14:41:54 <warlord> AHA!
14:42:05 <warlord> I bet the last time you closed gnucash you clicked "Close" then clicked "Quit"
14:42:21 <warlord> Try View -> New Accounts Page
14:44:59 <mgruesbeck> I see.
14:46:47 <mgruesbeck> It still won't open the exsisting .gnucash file.
14:48:27 <warlord> Define 'still won't open"?
14:48:47 <warlord> What happened when you used View -> New Accounts Page?
14:51:22 <mgruesbeck> Yeah, the behavior is the same. If I click on the exsisting .gnucash file won't display the accounts.
14:52:14 <mgruesbeck> The new account page does seem to work. As in, it opens up a new tab in the UI.
14:52:31 <warlord> And does that Tab contain your data?
14:53:03 <warlord> AH... On a Mac you cannot "click on an existing .gnucash file"
14:53:11 <warlord> GnuCash always opens the last data file you used.
14:53:34 <warlord> And on a Mac -- clicking the file does NOT redirect gnucash to *that* data file --- it will still open the last file you had opened.
14:53:44 <warlord> On a MAc you *MUST* use File -> Open to open a data file.
14:56:55 <mgruesbeck> AHA!!!
14:57:27 <mgruesbeck> There we go!!!!
14:57:39 <mgruesbeck> warlord you are a wizard!
14:57:55 <mgruesbeck> Was this in the gnucash docs?
15:00:59 <warlord> I'm sure it's on the Wiki.
15:01:10 <warlord> ... if not elsewhere in the docs.
15:02:18 <mgruesbeck> Awesome, I'm going to hang out on this channel more. I'll be back as "curser".
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15:06:35 <warlord> okay.
15:06:41 <warlord> happy to help you!
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