2015-06-17 GnuCash IRC logs

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09:26:18 <warlord> Interesting... gncbot crashed! Never seen that before.
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09:30:32 <mikee> @op
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09:57:18 <gjanssens_> JimE: you can make a copy of that file and rename it to saved-reports-2.4 in the same directory
09:57:53 <gjanssens_> GnuCash should pick it up at the next start
09:57:57 <gjanssens_> (Do this while gnucash isn't running or it may get overwritten when gnucash closes)
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10:43:01 <JimE> gjanssens . Yes that worked . Thank you
10:45:42 <gjanssens> JimE: you're welcome
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13:51:21 <lmat> @op
13:51:21 <gncbot> lmat: Error: You don't have the #gnucash,op capability. If you think that you should have this capability, be sure that you are identified before trying again. The 'whoami' command can tell you if you're identified.
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14:54:43 <George32> hello there
14:55:44 <George32> i have i question that i would like to ask.
14:57:07 <George32> i am willing to install gnucash i the company that i work, and i am wondering if i can get any support from the channel, in case that i am facing problems.
14:57:27 <George32> thanks in advance for any reply
15:01:21 <warlord> George32: it probably depends on the questions, and how you define "support". This is a volunteer effort.
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15:18:32 <George32> warlord, i understand that my questions must have a "limit"... i am talking about simple thinks that can be solved in a "first level support". i don't have something in mind right now but you understand what i mean..
15:19:04 <warlord> sure. you can certainly fire away.. another resource is the gnucash-user mailing list.
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15:32:52 <George32> yes, i have checked this too. also i am reading the documentation files. and by the way i have a question. i have never used the program so maybe what i am going to ask is a bullshit.. for example, for one customer that is sending advance for a sale is better to open a receivable account or some other type of account? or better: what will be the affect in this example if i open a "receivable"
15:32:52 <George32> account or a "sales" account.
15:33:27 <George32> i know that my question maybe is not making any sence untill i work it on the program ...
15:34:16 <warlord> George32: generally in gnucash you only have a single "receivables" account (per currency) and let gnucash separate out your various customers.
15:36:49 <George32> so if have 4-5 customers like this, i use one receivable account and any income can be sapareted by customer?
15:37:38 <warlord> yes
15:39:20 <George32> you had been very helpful! so, left only to start working with the program so i can have spesific questions... thanks a lot!
15:41:47 <warlord> Good luck!
15:42:04 <George32> thanks a lot!
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