2015-04-15 GnuCash IRC logs
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07:52:44 <warlord> fell, jralls_afk -- could one of you /op gncbot please?
07:53:07 *** fell sets mode: +o gncbot
07:53:41 *** fell sets mode: +o warlord
07:54:03 *** fell sets mode: +o mikee
07:54:24 *** fell sets mode: +o gjanssens
07:54:27 <warlord> thanks, fell
07:54:42 <fell> NP
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12:15:56 <chris> I need some major help...
12:16:13 <chris> somehow lost/deleted my xxx.gnucash file
12:16:23 <chris> How can I recreate it?
12:17:00 <warlord> Umm.. That's like saying that you deleted your Thesis.doc and asking how to recreate it.
12:17:11 <chris> I know
12:17:22 <chris> I did not delete... it's just gone
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12:17:37 <warlord> Find a most recent backup, xxx.gnucash.YYYYMMDDHHMMSS.gnucash and copy that?
12:17:46 <chris> I have two of them.... missing
12:18:13 <chris> I will try...
12:18:19 <warlord> what do you mean "missing"?
12:18:30 <warlord> are you going and deleting files?
12:18:43 <chris> it's gone... I did not do it
12:19:01 <chris> When I try to access it... the register shows and then I get a segmentation fault
12:19:18 <chris> the backup files are not there
12:20:03 <chris> I have log, xac and LNK files
12:20:12 <chris> and a compressed file
12:20:25 <warlord> The .xac is the backup file
12:21:07 <chris> that can't be it... from 2010
12:21:17 <chris> what is the LNK file
12:22:40 <warlord> LNK is from a running process
12:22:49 <warlord> (I think)
12:23:07 <warlord> You shouldnt have many of those lying around
12:23:25 <warlord> what OS/Distro is this?
12:23:50 <chris> PCLinuxOS
12:24:08 <warlord> And what file system are you using to store your gnucash data?
12:24:17 <chris> Is there a way to import from the compressed file?
12:24:20 <chris> ext4
12:24:29 <warlord> So it's local, not a network file system?
12:24:33 <chris> yes
12:25:42 <warlord> I'm not sure what you mean "import from the compressed file" -- which compressed file?
12:26:58 <chris> The default in gnucash appears to be to compress the data using gzip
12:27:03 <chris> that file exists
12:27:52 <chris> Since the underlying data is present.... is there a way to use that to recreate the .gnucash file?
12:28:00 <warlord> Then..... that's your data file. So now you've confused me. What's wrong?
12:29:07 <warlord> Your .gnucash file is your data file.. So I have no idea what you're trying to 'recreate'
12:29:32 <chris> interesting.... maybe I can unzip it and save it as xxx.gnucash??
12:30:17 <warlord> no need to unzip..
12:30:27 <warlord> gnucash reads the gzipped file
12:30:30 <chris> gnucash is crashing with a seg fault so I figured it needed the .gnucash file
12:30:49 <warlord> lets step back --- what is the exact error you get?
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12:31:46 <chris> hang on.... have to go to CLI
12:32:22 <chris> gnucash
12:32:22 <chris> Found Finance::Quote version 1.17
12:32:22 <chris> No bp log location saved, using default.
12:32:22 <chris> [000:000] Browser XEmbed support present: 1
12:32:22 <chris> [000:000] Browser toolkit is Gtk2.
12:32:23 <chris> [000:000] Using Gtk2 toolkit
12:32:25 <chris> Segmentation fault
12:35:17 <chris> Ok.... I unzipped the compressed file, renamed it and gnucash opened it without a seg fault
12:36:00 <chris> clearly it is not the data's fault but there seems to be an issue with the compression... maybe??
12:38:49 <chris> you still there?
12:46:36 <chris> looks to me like the compression is the culprit
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13:14:21 <fell> chris: gnucash --version ?
13:14:53 <chris> 2.4.15
13:15:17 <fell> IIRC there was some time ago a problem with the zip lib.
13:15:21 <chris> built from rd7abc0e+
13:16:07 <fell> the recent version is 2.6.6.
13:16:12 <chris> I'm wondering if it is from a zip upgrade in the system but I went back and checked and I can't see that happening
13:16:31 <chris> What method does gnucash use to zip/unzip?
13:16:57 <fell> Perhaps you should consider to update gnucash.
13:17:55 <chris> that will take a while
13:18:06 <chris> have to wait on the packagers....
13:18:21 <fell> which distro?
13:18:29 <chris> PCLinuxOS
13:19:57 <chris> I'll put the request in
13:20:17 <chris> For now, I am working. I was totally panicked about losing that data
13:20:28 <chris> I'm not going to get greedy now...
13:20:35 <chris> :-)
13:20:44 <warlord> chris: sorry, had a phone call that I had to take.
13:20:54 <chris> no biggie... got it worked out
13:20:57 <warlord> So, compression failed..
13:21:15 <fell> You could turn compression off until you can update.
13:21:17 <warlord> it uses libz
13:21:19 <chris> somewhere... yes... do you know what gnucash uses?
13:21:30 <chris> I'll go check for libz
13:22:53 <chris> weird
13:22:56 <chris> don't have it
13:23:10 <chris> have lib64bzip2
13:23:28 <chris> and lib64zip1
13:23:35 <chris> and lib64zip2
13:24:02 <chris> I do have gzip though
13:24:31 <chris> also lzip and bzip2
13:25:13 <chris> also zip and unzip
13:25:27 <chris> wonder if that is the issue
13:25:38 <warlord> look for zlib
13:25:53 <chris> right now, I'm just happy to be working
13:26:34 <chris> have zlib1
13:27:17 <chris> says that zlib1 obsoletes libz and libz1
13:29:01 <chris> thank you for all your help
13:29:10 <warlord> I'd be interested in seeing the gdb backtrace of the SEGV
13:30:21 <chris> how would I get that for you?
13:32:26 <fell> http://wiki.gnucash.org/wiki/Stacktrace
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13:41:11 <chris> saved the backtrace to a text file...
13:41:17 <chris> how do I get it to you?
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13:43:04 <warlord> file a bug report? http://wiki.gnucash.org/wiki/Bugzilla
13:43:53 <chris> I don't really think that is necessary... according to fell... I'm using an older version
13:44:46 <chris> sending it to you directly
13:45:07 <chris> apparently you have to accept it??
13:45:11 <warlord> maybe...
13:45:22 <chris> says the upload to you failed
13:45:39 <chris> i'll try again...
13:45:42 <warlord> It may be an older version but BZ is still a good idea
13:46:06 <chris> sending
13:46:18 <warlord> I suspect it's my client..
13:46:20 <chris> says the connection was refused
13:46:26 <chris> what client are you using?
13:46:57 <warlord> xchat
13:47:04 <warlord> but probably an issue with firewalls
13:48:25 <chris> I'm using HexChat...
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13:49:29 <chris> just looked at xchat and it has the send file function
13:49:52 <warlord> Yes, it does, but I suspect my firewall is blocking the DCC.
13:49:59 <chris> gotcha
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13:52:14 <chris> I can email you the backtrace if you want
13:52:59 <warlord> Please, just file a bugzilla report
13:53:07 <chris> I've got to get back to working now that I spent all this time solving this problem
13:53:17 <chris> ok
13:56:56 <chris> thanks again
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15:29:15 <fell> Does anybody know why business-prefs.glade (and probably other glade files) have dozens of <child><placeholder/></child> entries?
15:30:58 <fell> A named placeholder is usually used for dynamic loading of menu parts, but have empty placeholders some meaning?
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