2015-01-21 GnuCash IRC logs
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07:30:34 <warlord> fell, jralls, mikee: could one of you /op gncbot please ?
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07:50:00 <lmat> @op
07:50:00 <gncbot> lmat: Error: You don't have the #gnucash,op capability. If you think that you should have this capability, be sure that you are identified before trying again. The 'whoami' command can tell you if you're identified.
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09:37:06 <warlord> and then there were two...
09:37:20 <warlord> jralls... mikee ... could one of you /op gncbot please?
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14:56:26 <warlord> @op
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15:13:13 <warlord> thanks mikee
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16:55:00 <ArtGravity> Anyone know much about how gnucash stores customer information? I have a problem with customer records reverting to outdated information.
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18:31:58 <warlord> ArtGravity: are you using the SQL backend?
18:31:59 <ArtGravity> Yes.
18:33:35 <warlord> that's the problem.
18:33:37 <ArtGravity> How's that?
18:33:39 <warlord> it's a known (now) bug. It's one of many MANY reasons that I keep telling people not to use SQL for real data -- it's not tested enough, there are corner cases where the data doesn't get saved.
18:33:40 <warlord> You have two options:
18:33:41 <warlord> 1) Wait for 2.6.6 (I think it's fixed there.. jralls?)
18:33:42 <warlord> 2) Use XML backend, or
18:33:46 <warlord> 3) use File -> Save As to write out the complete data-set if you ever change customer data, at least until you start running a version with this bug fixed.
18:33:47 <warlord> (sorry, there were 3 options, not 2)
18:33:51 <ArtGravity> Does the SQL bug seem to only affect customer data?
18:34:02 <warlord> Possibly vendor data, too.
18:34:45 <ArtGravity> OK. I can live with those for the interim. I have been running it for over two years on SQL keeping multiple sets of books, (i.e. home, business, wife's business, etc.) and I haven't noticed much trouble on the SQL.
18:35:40 <warlord> As I said, there are still corner cases.
18:35:46 <ArtGravity> I had talked to you in here about something transaction related that was getting fixed right about that time.
18:36:03 <ArtGravity> I'm just too deep into gnucash on SQL to walk away. :)
18:36:07 <warlord> Most of the issues have already been found and fixed, but you should make sure that if you're using SQL (especially for biz) that you always track the current stable release.
18:36:26 <warlord> ArtGravity: what do you mean? You could always File -> Save As and switch to XML.
18:36:37 <ArtGravity> I update from the getdeb repo since they are quicker to market.
18:37:40 <ArtGravity> The gnucash client may not always be on the same PC, so XML is less attractive to me.
18:38:13 <ArtGravity> e.g My wife uses her PC, and I may open her books later from mine.
18:38:57 <ArtGravity> Technically it could be done via XML on a network share, but I already have working MySQL.
18:39:43 <warlord> right.
18:40:07 <warlord> you could build the current 'maint' branch code if you need ths bug fixed now.
18:40:24 <ArtGravity> I'm relieved to know that what I am experiencing has already been identified.
18:40:28 <warlord> Or you can use File -> Save As to fully write to your MySQL database.
18:40:37 <warlord> I'm pretty sure it's been fixed in maint.
18:40:47 <ArtGravity> It's only a minor inconvenience at the moment.
18:41:35 <warlord> okay.
18:42:12 <ArtGravity> has the wiki been down for a while, or have I just tried to hit it during random interruptions?
18:42:48 <warlord> ArtGravity: the wiki appears to be working for me. what happenf if you try ?
18:43:05 <ArtGravity> It never appears
18:43:20 <warlord> define "never appears"?
18:44:06 <ArtGravity> too strange, while it was not loading for me earlier, I asked Duck Duck Go if wiki.gnucash.org was down and it said it was down
18:44:19 <warlord> ???
18:44:20 <ArtGravity> I asked DDG again just now and it says it is up
18:44:34 <warlord> What time did you try?
18:44:44 <ArtGravity> a few minutes ago
18:44:49 <ArtGravity> while we are chatting
18:45:06 <warlord> And it's not working for you?
18:45:13 <ArtGravity> It is now
18:45:24 <warlord> When did you try it when it WASNT working?
18:45:51 <ArtGravity> within the past ten minutes
18:46:30 <ArtGravity> It must have just been something intermittent
18:46:37 <warlord> Clearly.
20:04:57 <warlord> There was a hiccup somewhere around midnight EST ...
20:05:26 <warlord> But other than that I see nothing in the logs that would indicate any issues on my end.
20:05:42 <warlord> anyways, I gotta run.
20:05:47 <warlord> later
20:05:50 <ArtGravity> Thanks for the help.
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