2011-03-17 GnuCash IRC logs

01:09:54 *** dkorzhevin has joined #gnucash
01:49:31 *** ErKa has joined #gnucash
01:59:32 *** Askarii has joined #gnucash
02:05:21 *** Askarii has quit IRC
02:59:34 *** ptx has joined #gnucash
03:15:34 *** dkorzhevin has quit IRC
03:26:10 *** Jimraehl has left #gnucash
03:42:43 *** Jimraehl has joined #gnucash
03:48:04 *** bentob0x has joined #gnucash
03:48:15 *** fbond has joined #gnucash
03:53:39 *** wizkid239 has joined #gnucash
03:57:46 *** wizkid238 has quit IRC
04:00:20 *** warlord-afk is now known as warlord
04:03:55 *** Askarii has joined #gnucash
04:44:22 *** slidesinger has joined #gnucash
04:46:11 *** slidesinger has quit IRC
04:46:45 *** slidesinger has joined #gnucash
04:50:20 *** ceen has joined #gnucash
05:05:00 *** fell_afk has joined #gnucash
05:05:00 *** gncbot sets mode: +o fell_afk
05:22:13 *** esperegu_ has joined #gnucash
05:30:43 *** esperegu has quit IRC
05:42:00 *** Nyx has joined #gnucash
06:01:44 *** esperegu has joined #gnucash
06:10:22 *** esperegu_ has quit IRC
11:22:00 *** Askarii1 has joined #gnucash
11:29:42 *** Askarii has quit IRC
11:34:52 *** Askarii1 has quit IRC
11:36:44 *** markjenkinsparit has joined #gnucash
12:08:22 *** hans has joined #gnucash
12:10:45 <hans> hi, I installed gnucash 2.4.3 on Vista. When I start the program it crashes at startup while loading reports. The same happens with 2.4.1 and 2.4.0. But version 2.2.9 starts without problems. Any recomendations so I can use the upgrade?
12:11:16 <warlord> hans: fell and I were trying to help you last night but you stopped responding.
12:11:36 <warlord> Are you using SKR04?
12:15:39 *** Askarii has joined #gnucash
12:16:57 <hans> sorry. I left my computer and expected the answer on the screen. But then the connection was broken and I haven
12:17:04 <hans> 't got your message
12:17:37 <hans> can I lookup your message in a history area?
12:18:50 <hans> what is SKR04?
12:18:52 <jsled> hans: http://lists.gnucash.org/logs/2011/03/2011-03-17.html
12:19:22 <jsled> (and just remove the filename to get a directory index of previous day's logs)
12:21:28 <hans> how can I check if i use SKR04? I used a standard template for the accounts and added some on my own. Perhaps I have also deleted some I dont need.
12:21:57 *** Askarii1 has joined #gnucash
12:21:59 <hans> jsled: thanks
12:22:59 <warlord> hans: SKR04 is a german "default" template..
12:25:38 <hans> I use it. Like I said, with some changes
12:26:42 <hans> so how can we make version 2.4.3 run on my computer?
12:27:16 <warlord> I wish fell were here to answer you.
12:27:44 <warlord> This looks like https://bugzilla.gnome.org/show_bug.cgi?id=644952
12:28:29 <warlord> Although the windows build should be built with locale-specific-tax enabled. However there may be a mismatch between SKR04 in 2.2 and 2.4 that's causing the issue.
12:28:29 *** Askarii has quit IRC
12:31:53 <hans> the funny thing is: It's independent from my data. Because after installation just the installed files are loaded. Gnucash don't know where my data are (I expect)
12:34:09 <hans> or does gnucash find out my data file, tries to load it and crases then?
12:36:28 <hans> I can test what happens if I deinstall, remove all gnucash data from my machine, installing 2.4.3 and starting it.
12:37:02 <warlord> GnuCash knows where your data file is; it's stored in a configuration file
12:37:08 <warlord> So it's auto-loading it, and then crashing.
12:37:17 <hans> Normally it can't crash, because I use only what comes out oft the installation packet
12:38:07 <hans> ok. so I put my data on a jump drive and do a complete new installation.
12:38:14 <hans> till soon
12:39:34 <warlord> Well, you could just rename your data file out of the way..
12:39:39 <warlord> ... so it cannot find it.
12:40:19 <mr-rich> hans: 2.4.4 is out ... give it a try ...
12:40:44 <hans> thanks you are great guys
12:41:00 <mr-rich> any help on .chk files? Specifically, I wany to set
12:41:42 <warlord> mr-rich: what's the question w.r.t .chk files?
12:41:44 <mr-rich> any help on .chk files? Specifically, I wany to set Font_n to just change the weight (bold) or size of the font. any ideas?
12:51:59 <warlord> mr-rich: are there docs that say that Font_n is supported?
12:57:13 *** ptx has quit IRC
13:02:45 *** Antisoche has quit IRC
13:02:59 *** Antisoche has joined #gnucash
13:16:20 <hans> it's me again. Desinstalled 2.2.9, renamed my data file, Installed 2.4.4 gnucash crashes at startup while loading standard-reports
13:16:49 <hans> what can we do now?
13:22:18 <warlord> hans: i'm afraid I dont have a good answer for you right this second. I'd say "stick with 2.2.9" for right now and stay around here, and monitor that bug report I mentioned earlier.
13:26:30 *** dkorzhevin has joined #gnucash
13:55:32 <hans> :-(
14:02:28 *** fell_afk is now known as fell
14:02:57 <warlord> ah, there he is. fell, hans is back.
14:03:14 <fell> Yes, I saw it.
14:03:47 <fell> I do not believe, it is the tax stuff.
14:05:25 <fell> hans, can you rename the .gnucash directory and then restart gnucash?
14:06:26 <fell> Warlord, is it still under home/user or app data in windows?
14:06:54 <warlord> I dont know.
14:10:31 <hans> now I removed all gnucash files. also in the regedit. now i restart and install 2.4.4 again. I can rename the .gnucash directory, if it doesn't work.
14:11:37 <fell> Eventually you should start gnucash inside of cmd.exe.
14:11:59 <warlord> yeah, hans, try gnucash --nofile
14:12:15 <fell> Then you will get some terminal output.
14:12:23 <hans> the .gnucash is normaly in the mainfolder of the user. So next to documents and pictures. App data would be a better place for that
14:13:17 <fell> I believe there is an enhancement reuest for in bugzilla.
14:14:28 <fell> hans: http://wiki.gnucash.org/wiki/De/Referenz#Wie_man_einen_Fehler_meldet_oder_einen_Verbesserungsvorschlag_einreicht
14:15:27 <hans> thanks
14:15:37 <fell> is the german collection of tips for debugging.
14:16:11 *** bentob0x has quit IRC
14:16:13 <hans> the tips are quite well translated
14:20:00 *** hans has quit IRC
14:33:34 *** rpg has joined #gnucash
15:02:56 *** Askarii1 has quit IRC
15:04:04 *** Askarii has joined #gnucash
15:15:45 *** rpg has quit IRC
15:16:28 *** xnox has joined #gnucash
15:19:22 *** hans has joined #gnucash
15:21:03 <hans> again, gnucash crashes at startup exactly while reading standard-reports
15:21:34 *** puck has quit IRC
15:22:50 <warlord> What's in your gnucash.trace file?
15:23:48 <hans> where do I find it?
15:24:20 <fell> hans, can you first pastebin your console output?
15:24:34 <warlord> http://wiki.gnucash.org/wiki/Tracefile
15:25:06 *** puck has joined #gnucash
15:35:25 <hans> now I have found it:
15:35:27 <hans> * 20:23:20 WARN <qof.engine> [guid_init()] only got 1646 bytes. The identifiers might not be very random.
15:36:39 <fell> hans, can you put the file on e.g. http://pastebin.ca ?
15:37:30 <fell> or http://pastebin.com/
15:40:31 <hans> it shows the content in the same way. Only "The identifiers might...." shows up in a new line
15:40:56 <warlord> You can ignore the guid_init message (although I thought htat was fixed in 2.4.4)
15:41:58 <hans> but that's all what is in the file
15:42:48 <hans> does it help that it crashes at standard-report?
15:43:09 <hans> are there any standards comparing to 2.2.9
15:43:27 <hans> can I copy that folder from 2.2.9 to 2.4.4.?
15:43:35 <fell> can you run: gnucash --debug --extra --nofile
15:44:29 <hans> crashes at the same point
15:44:36 <fell> I believe there are changes in the report system which cause the crash.
15:45:01 <fell> and the content of the trace file is?
15:45:25 <hans> here the text from the logfile
15:45:28 <hans> * 20:44:18 INFO <gnc.engine> [gnc_hook_lookup] no hook lists * 20:44:18 INFO <qof.engine> [guid_init] got 1646 bytes * 20:44:18 WARN <qof.engine> [guid_init()] only got 1646 bytes. The identifiers might not be very random. * 20:44:18 INFO <gnc.backend.dbi> [gnc_module_init_backend_dbi] 3 DBD drivers found * 20:44:18 INFO <gnc.backend.dbi> [gnc_module_ini
15:45:51 <fell> please send it over pastebin.
15:46:22 *** sjc has joined #gnucash
15:46:38 <hans> * 20:44:18 INFO <gnc.engine> [gnc_hook_lookup] no hook lists * 20:44:18 INFO <qof.engine> [guid_init] got 1646 bytes * 20:44:18 WARN <qof.engine> [guid_init()] only got 1646 bytes. The identifiers might not be very random. * 20:44:18 INFO <gnc.backend.dbi> [gnc_module_init_backend_dbi] 3 DBD drivers found * 20:44:18 INFO <gnc.backend.dbi> [gnc_module_ini
15:46:42 <hans> sorry
15:47:24 <fell> that would be much easier to read. :)
15:47:56 <hans> * 20:44:18 INFO <gnc.engine> [gnc_hook_lookup] no hook lists * 20:44:18 INFO <qof.engine> [guid_init] got 1646 bytes * 20:44:18 WARN <qof.engine> [guid_init()] only got 1646 bytes. The identifiers might not be very random. * 20:44:18 INFO <gnc.backend.dbi> [gnc_module_init_backend_dbi] 3 DBD drivers found * 20:44:18 INFO <gnc.backend.dbi> [gnc_module_ini
15:48:32 <warlord> hans: please use pastebin.ca
15:49:14 <hans> i copied the result of pastebin to the clipboard but it looks still here the same like before, wenn I paste it in here
15:49:47 <fell> push "submit" and tell us the link
15:49:52 <hans> how does pastebin work?
15:50:05 <hans> ok
15:50:20 <hans> http://pastebin.com/q6pYWBXW
15:50:51 <fell> Ah, thanks.
15:51:40 *** ErKa has quit IRC
15:52:00 <fell> But it does not help much.
15:52:25 <fell> run: LANG=C gnucash
15:52:45 <hans> on the comandline?
15:53:18 <fell> yes, but I am not shure, if it works under win.
15:53:53 <hans> LANG ist not an internal oder external command - it says
15:56:10 <fell> edit in c:\\Program Files\gnucash\etc\gnucash\environment: LANG=C LANGUAGE={LANG}
15:58:59 <fell> http://wiki.gnucash.org/wiki/Locale_Settings#GnuCash_2.4.0_or_newer_2
16:05:14 <hans> now it looks like this http://pastebin.com/kRDG4FHi
16:05:28 <hans> and still the program crashes
16:06:18 <fell> gnucash.trace ?
16:10:34 <fell> the most recent C:\Users\yourname\AppData\Local\Temp\gnucash.trace.XXXXXX
16:12:09 <hans> http://pastebin.com/CXVy4tb7
16:14:48 <fell> doesn't help. try again: gnucash --debug --extra --nofile
16:16:42 <fell> Time for dinner. But you can in between also test, what happens, if you move .gnucash away.
16:16:51 *** fell is now known as fell_afk
16:18:10 <hans> diggin!
16:18:32 <hans> here the logfile http://pastebin.com/674qVZ53
16:18:38 *** dkorzhevin has quit IRC
16:19:03 <hans> not much difference so far
16:24:59 <hans> I moved the .gnucash folder in AppData, started gnucash --debug --extra --nofile; here the result of the logfile http://pastebin.com/BhZSNEti
16:46:47 *** xnox has quit IRC
17:00:52 *** kpreid has quit IRC
17:27:48 *** hans has quit IRC
17:35:38 *** fell_afk is now known as fell
17:37:21 *** fbond has quit IRC
17:39:06 <fell> @tell hans do not forget to revert the changes in c:\\Program Files\gnucash\etc\gnucash\environment later.
17:39:06 <gncbot> fell: The operation succeeded.
17:42:17 <fell> warlord: I don't know what caused the crash when LANG=C and --nofile do not avoid it.
17:43:08 *** Askarii has quit IRC
18:25:01 *** ironwolf1 has quit IRC
18:54:05 * Simon wonders how difficult it would be to put the new transaction line between the past and the future transactions instead of at the end
18:54:41 <Simon> I have so many future transactions that I have to scroll up to reach the "now" line
18:56:32 <warlord> Simon: you mean the blank split?
18:56:39 <Simon> yes
18:58:22 <Simon> ideally it'd automatically have "now" in the middle of the window by default
18:58:26 <warlord> Simon: There's no way to do it now. I'm not sure how hard it would be to do it. But there is a "jump to blank split" function.
18:58:58 <warlord> Well, technically, "now" is at the bottom of the window for 99% of users. (you just happen to be in that 1%)
19:00:31 <Simon> I have a few monthly things with amounts specified for 12 months in advance... that plus the 90 days in advance for recurring transactions managed to push it too far up :)
19:05:04 <warlord> Why do you do that?
19:16:19 *** esperegu has quit IRC
19:22:09 *** sjc has quit IRC
19:26:45 *** ceen has quit IRC
19:30:00 *** sjc has joined #gnucash
19:55:34 *** fell has quit IRC
20:04:18 *** fell has joined #gnucash
20:04:19 *** gncbot sets mode: +o fell
20:12:47 *** markjenkinsparit has quit IRC
20:13:46 *** markjenkinsparit has joined #gnucash
20:24:00 *** ErKa has joined #gnucash
20:24:49 <fell> @tell Joc Create accounts below equity to move money between owners and company.
20:24:49 <gncbot> fell: The operation succeeded.
20:32:40 *** Askarii has joined #gnucash
20:55:33 *** ErKa has quit IRC
21:03:36 *** markjenkinsparit has quit IRC
21:07:44 *** Askarii has quit IRC
21:14:11 *** sjc has quit IRC
22:28:22 *** warlord is now known as warlord-afk
22:48:39 *** Askarii has joined #gnucash
23:27:35 *** Askarii has quit IRC
23:31:43 *** wizkid238 has joined #gnucash
23:35:50 *** wizkid239 has quit IRC