2010-10-27 GnuCash IRC logs
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05:49:51 <ramontayag> hey guys. been using gnucash for a while, but now i'm getting this problem and i don't know how to solve it. i've made a new invoice, typed in the amount for the items sold. I can see at the bottom of the window the total. When I post it to the chart of accounts under A/Receivable, it comes out in the AR tab but there's no amount under invoice or payment.
05:50:43 <ramontayag> when I unpost it, the line item in AR is removed as well.
05:53:22 <ramontayag> funny thing is, when I search for invoices, it says it's been paid.. but I'm pretty sure I didn't pay it. Nor does this payment appear in any of the assets
05:53:56 <ramontayag> Under the Income:Sales account (that's the income account i set the line items of the invoice to), when I post the invoice, I see that it's there, but there's no amount either. Not sure why
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22:05:31 <ramontayag> hey guys, if no one answers here where else should i try?
22:50:08 *** warlord-afk is now known as warlord
22:50:26 <warlord> ramontayag: well, for one thing you should ask during the day as opposed to at 5am and then logging out at 8.
22:50:36 <warlord> (well, okay, 5:50am)
22:50:50 <warlord> My guess is that it's a currency issue.
22:51:12 <warlord> Check the currencies of: your locale setting, your A/R and Income accounts, and the Customer in question.
22:51:21 <warlord> Most likely one doesn't match.
22:55:06 <ramontayag> warlord, thanks! i'll check that. yeah i'm in the other side of the world, didn't think!
23:02:50 <ramontayag> warlord, i'm one step closer. I checked the locale setting (edit > preferences), A/R's currency (edit > edit account), income account currency (edit > edit account), and customer's currency (edit customer). the customer's currency was USD, so I changed it to the currency (PHP) that the rest of the accounts are.
23:03:05 <ramontayag> after changing the customer's currency to PHP, I posted the invoice again, but it's the same result.
23:07:18 <warlord> right
23:08:21 <warlord> unpost the invoice, click the 'edit' button, click on 'select customer', go through the selection process, reselect the customer..
23:14:58 <ramontayag> ah, ok i get it. thanks!
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23:39:14 <warlord> cool.
23:39:17 <warlord> anyways, i'm off to bed.
23:39:23 <warlord> hopefully that helps you, ramontayag
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