2009-12-27 GnuCash IRC logs
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10:57:38 <wr67wr> Hi, I posted an invoice and I processed it and paid the money and now when I search for it I see it's paid, but I cannot see it in the cash !
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10:58:45 <wr67wr> is this a bug or stupidity on my side? ;)
10:59:10 <warlord> When you processed the payment, what account(s) did you choose? In the pull-down you put your A/R.. What did you choose in the tree?
11:04:28 <wr67wr> warlord, I don't remember but I should choose cash normally
11:04:55 <warlord> Yes, but... did you?
11:05:09 <warlord> Open your A/R account and see?
11:08:19 <wr67wr> warlord, this is funny now. when I go to cash and search for it, I now can see it but with no funds in / funds out, do you think you can help me like this or should I post a screenshot?
11:08:49 <warlord> Check your currencies.
11:09:07 <warlord> It sounds like the invoice/customer currency doesn't match you cash account currency
11:12:30 <wr67wr> I checked the billing information of the customer and it's SAR and now checked Edit -> preferences account and it's the same
11:13:24 <warlord> Which account did you check? A/R or cash?
11:13:59 <warlord> Wait, Edit->Preferences->Account isnt what you want to check. In the CoA, select your Cash account and click Edit
11:14:13 <warlord> What's the currency there?
11:17:09 <wr67wr> warlord, forgive me I now found the problem. I just didn't put any quantity and gnucash considered it as 0 instead of 1 ;)
11:17:22 <warlord> Oh.....
11:19:07 <wr67wr> warlord, CoA stands for what?
11:19:14 <warlord> Chart of Accounts
11:19:28 <wr67wr> warlord, ah! thanks a lot
11:20:06 <warlord> you're welcome.
11:20:15 <warlord> jsled: FYI, if you're around, could you op gncbot?
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11:35:38 <warlord> later
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