2008-12-03 GnuCash IRC logs
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05:26:51 <TheBaggage> Hi guys, very new to GnuCash, quick question: When making invoices, the recipient's contact details show, but mine don't. I assume there's a way to output my payment/personal details to the invoice. Any suggestions how most appreciated
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07:41:05 <warlord> @tell TheBaggage use File -> Properties to set your Business Details.
07:41:05 <gncbot> warlord: The operation succeeded.
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12:11:54 <warlord> [ot] Grr... My disk filled last night and now Firefox wont let me save anything. Anytime I try any save operation firefox hangs.
12:13:11 <jsled> :(
12:13:26 <warlord> I tried starting a new firefox profile but that didn't help :(
12:13:37 <warlord> So I have no idea what's screwed up.
12:35:46 <benjamin> hmm
12:35:55 <benjamin> firefox is really good at that
12:36:00 <benjamin> in my experience it tends to fix itself
13:00:04 <warlord> After how long?
13:09:00 <benjamin> took a couple of days last time
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13:28:28 <warlord> Uggh. I guess I can wait.
13:28:54 <warlord> Unfortunately I have no way to know when it comes back (or not).. Because when I try firefox just completely hangs and Ineed to kill and restart.
13:29:16 <warlord> Maybe I should just consider upgrading my system from FC7 to something more modern.
13:29:47 <jsled> what verions of firefox is that, anyways? Probabyl 2.0.0.18 or whatever the latest is?
13:32:06 <warlord> firefox-2.0.0.14-1.fc7
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13:41:34 <warlord> @nick gncbox
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13:42:00 <jsled> @nick gncbot
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13:42:35 <warlord> oops
13:42:36 <warlord> thanks jsled
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18:23:58 <fbond> Hey, so it seems that, as good as GnuCash is for tracking finances, it's not so good at budgeting. Is there any plan to improve budgeting features?
18:24:54 <fbond> (I'm mostly fine with how budgets are entered, but it doesn't seem like you can do much of anything useful with the data once it's in there...)
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18:27:40 <jsled> I don't know if there are plans for doing anything at the moment.
18:28:02 <jsled> Chris was doing the budgeting work, but he's kinda drifted away.
18:31:26 <fbond> jsled: Hm, thanks.
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18:31:53 <AlNahar> hi
18:31:53 <gncbot> AlNahar: Sent 3 days, 10 hours, and 7 minutes ago: <warlord> It's best if you try using normal US daytime hours, 9am US/EST - 11pm US/EST. At 1:39am it's unlikely anyone is going to be around.
18:31:56 <AlNahar> pleaaaaaaaaaaaaaaaaaaase help
18:32:02 <AlNahar> can't get online banking working
18:33:09 <warlord> AlNahar: and what's the failure?
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18:33:20 <AlNahar> it never says
18:33:26 <AlNahar> i try to login and it just pops up a window then closes
18:33:58 <AlNahar> warlord: are you familiar?
18:34:00 <warlord> Nope.
18:34:08 <warlord> I've never used the onlinebacking code.
18:34:30 <fbond> In my experience using the online banking stuff, any minor misconfiguration causes GnuCash to crash...
18:34:36 <AlNahar> i don't get a crash
18:34:40 <AlNahar> it just pops up a window then closes
18:34:49 <AlNahar> so i go to users, and click new
18:34:59 <AlNahar> ofx
18:35:18 <fbond> Isn't there a log you can look at ... (trying to remember)
18:35:50 <warlord> AlNahar: that would be an AqBanking window, not ours.
18:36:08 <warlord> fbond: gnucash shouldn't crash, regardless of the inputs. If GnuCash crashes please file a bug report .
18:36:08 <AlNahar> huh?
18:36:23 <warlord> The setup wizard is not our code.
18:36:38 <AlNahar> warlord: surely you realize how that sonds
18:36:40 <AlNahar> sounds
18:36:49 <AlNahar> "we cannot answer questions about something we put in our program"
18:37:43 <warlord> We didn't put it in our program.
18:37:56 <warlord> It's like asking us to support Windows just because we happen to install into it.
18:38:04 <AlNahar> that's an idiotic anology
18:38:06 <AlNahar> analogy
18:38:27 <AlNahar> so you don't help anyone who comes in here asking for help with the online banking feature in gnucash?
18:38:33 <jsled> wtf?
18:38:55 <AlNahar> are there any other things in gnucash that people can't ask questions about?
18:39:00 <warlord> Why? We make calls into the OS Libc.. it's not our job to support bugs in those libraries. AqBanking isn't our code. Sure, we use it, but nobody here has any permission to make any changes to it.
18:39:01 <jsled> AlNahar: it's a different library. It's a different project.
18:39:24 <AlNahar> warlord: who's asking for changes to be made?
18:39:29 <warlord> It's not that we're not willing to help.. But if it's crashing on you that's not our expertice or area.
18:39:34 <jsled> There's no need for the attitude. If we could help, we would. We're not not helping you, we're just not able to help you.
18:39:37 <warlord> AlNahar: you are! You say it's crashing.
18:39:39 <AlNahar> there's no crash
18:39:45 <AlNahar> i've said repeatedly there's no crash
18:39:52 <AlNahar> you are the one that said crash, not me
18:39:53 <warlord> You say the window disappears.
18:40:02 <warlord> Well, what does the window say?>
18:40:11 <AlNahar> and you assumed the window represented all of the aq
18:40:13 <AlNahar> which it doesn't.
18:40:29 <AlNahar> fbond: have you used online banking?
18:40:54 <warlord> AlNahar: All I can say is that at least you finally came online at a reasonable hour to ask your question.
18:41:18 <fbond> AlNahar: I tried it, I don't really have much experience.
18:41:37 <AlNahar> fbond: well, my concern is that i read a forum thread pointing the problem at gnucash
18:41:42 <AlNahar> that it works with other aq things or something
18:41:53 <fbond> AlNahar: http://svn.gnucash.org/repo/gnucash/trunk
18:41:56 <fbond> Oops.
18:41:56 <warlord> AlNahar: are you being intentionally vague?
18:42:01 <fbond> Sorry, didn't mean to paste that ;)
18:42:24 <AlNahar> warlord: either that or i'm looking for the thread
18:43:15 <AlNahar> http://ubuntuforums.org/showthread.php?t=870991&page=2
18:43:20 <AlNahar> "I made the switch from windows to ubuntu and I lost functionality using the same program. That actually bothers me quite a bit. I use USAA and all access/privileges are correctly setup on their end to allow me to use ofx. It is gnucash and only gnucash that is the problem."
18:43:37 <AlNahar> "I think, specifically, the problem is with the GnuCash / AqBanking combination (they must not play nice together)."
18:44:21 <jsled> some random speculation.
18:44:23 <warlord> AlNahar: What version of AqB does Ubuntu ship with GnuCash? This could be an UBUNTU-specific problem.
18:44:43 <AlNahar> i dunno, i use f10 and i have the same problem, it seems
18:45:34 <warlord> Did it ever work for you on any platform?
18:45:43 <warlord> Lots of people are using GnUCash with OFX just fine.
18:47:06 <AlNahar> yeah, i think it's with gnucash and ofx and usaa
18:48:30 <warlord> That certainly could be..
18:48:36 <warlord> Does usaa use Yodlee?
18:50:41 <AlNahar> it pops up a window
18:50:43 <AlNahar> asks for my password
18:50:54 <AlNahar> i put it in, the dialog comes up
18:50:59 <AlNahar> after it says connecting to bank, the log window closes
18:51:54 <AlNahar> aqbanking stuff is all still open, it's just the log window that closes
18:52:03 <AlNahar> the button i originally click is "get accounts"
18:52:07 <warlord> I know there's a way to tell AqB to save the OFX log (but I dont know how). Have you tried that? Have you looked in the log?
18:52:27 <AlNahar> im not sure where the log is
18:52:36 <warlord> me either
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19:10:32 <smcmurray> does gnucash print blank checks?
19:13:57 <warlord> no. you need to have check media w/ your account info on it
19:34:56 <benjamin> it's not advisable to print cheques, it leaves very much more open to fraud
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